Shipping policy

SHIPPING POLICY

Dispatch Orders placed before 12:00 PM (NZST) on business days are dispatched the same day. Orders placed after 12:00 PM or on weekends and public holidays will be dispatched the next business day.

Shipping Carrier All orders are shipped via NZ Post with full tracking included. You will receive a tracking number by email once your order has been dispatched.

Estimated Delivery Times

  • New Zealand: 2–5 business days
  • Australia: 7–14 business days

Delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Shipping Rates

  • New Zealand: standard shipping rates apply at checkout
  • Australia: international shipping rates apply at checkout
  • Free shipping on all New Zealand orders over $40 NZD

Order Tracking Once dispatched, you can track your order using the tracking number provided via NZ Post's tracking portal at nzpost.co.nz.

Questions For any shipping enquiries, please contact us at info@sweetbodz.co.nz.